What They Are Saying

SkipperBud's

The flexibility of Exuma's solutions has helped us craft a system that meets needs. Glenn Pollock, SkipperBud’s MIS Director.

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Support Programs

Exuma Technical Support

We understand your needs and the importance of customer support. Exuma’s technical support is the most comprehensive in the Marine and RV industries. Full service support is accessible five days a week via web portal, email, phone and fax. Weekend emergency support is available as well. Our customer support is one of the key reasons why we maintain customer loyalty and retention.

Support Policies and Escalation Process

Support Hours and Definitions: Exuma’s Support Services Definitions (PDF)

Support Call Escalation Process: Support Call Escalation Process (PDF)

Support level Standards: Support Level Standards (PDF)

Remote Access and Support over the Internet

Windows Apple MacExuma Support can connect to any PC or Mac within a few seconds. Click the icon below to download either the Windows or Mac version of the TeamViewer remote access software.

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